FAQ - Installing, Licensing and Updating

Most Visited Articles about Installing, Licensing, Updating
Error 2343 when installingWhen trying to install BB FlashBack you see an installer error with the code '2343'.(Express, Standard, Pro, TestAssistant)
Cannot install updateBB FlashBack says that a new update is available. I click to download, it downloads the update but fails to install the update.(Express, Standard, Pro, TestAssistant)
Unattended command line installCan I perform an unattended install of BB FlashBack from the command line?(Express, Standard, Pro, TestAssistant)
Is BB FlashBack Express free?Is BB FlashBack Express free to use forever? Will the product expire at some point in the future? What's up with the 30 day trial?(Express)
How do I upgrade to BB FlashBack Pro?I have purchased BB FlashBack Standard edition and now need features in the Pro edition. How can I upgrade from Standard to Pro edition and how much does it cost?(Standard, Pro)
I've purchased but not received a licence keyI have purchased BB FlashBack online but haven't received my licence key. Have I done something wrong?(Standard, Pro, TestAssistant)
Problems entering the licence keyI'm having trouble entering the licence key into BB FlashBack - I can't see how to use it or it doesn't validate correctly.(Express, Standard, Pro, TestAssistant)
Licence key not received after registering BB FlashBack ExpressI have just downloaded BB FlashBack Express and registered but haven't received my licence key. Where is it?(Express)
Refund for buying BB FlashBack Express?I purchased BB FlashBack Express before it became free. Do I get a refund?(Express, Standard, Pro)
Problems with Serif licence keyI bought BB FlashBack from Serif and am having trouble entering the licence key.(Express, Standard, Pro, TestAssistant)
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