Support

 
Troubleshooting FAQ
Recording
 
Playing and Editing
 
Comparison of Export Formats
 
Exporting
 
Problems with licence keys
 
How to enter the licence key (Flash movie)
 
Installing, licensing and updating BB FlashBack
 
User Guides
 
Sending a problem report to Blueberry
How to send a problem report that includes diagnostic log files and screenshots to Blueberry.
 
Problems recording animations or video
How to get the best results when recording dynamic content like animations or moving video.
 
Using record modes to get better recordings
If you're recording demanding material like video and animations, you'll need to know about record modes if you're going to get the best from BB FlashBack.
 
Exporting to the right format
WMV or AVI? EXE or Flash? BB FlashBack exports to a bunch of formats, so you need to pick the right one for you and your audience.
 
Movie file sizes explained
A guide to understanding what makes FlashBack (and exported) movie files larger and some tips on shrinking them.
 
Making better AVIs
How to improve the quality and reduce the size of your AVI exports.
 
25 ways to use a FlashBack movie
25 possible uses for FlashBack movies.
 
Inserting and editing textboxes
(High resolution Flash movie)     (Low resolution Flash movie)
 
Forums
Our forums have sections for Tips & Tricks, Technical Support, Questions and Feature suggestions.

  Go to the forums
 
Help Manual
Download the comprehensive Help files here.

Note: when the download starts, select to Save the file, not Open it, if prompted. If you have problems viewing the Help files, it is probably caused by a security setting on Windows Vista and 7: see this page for an explanation of how to correct this.

  Download Help manual for BB FlashBack Pro

  Download Help manual for BB FlashBack Standard
 
Change history
Click here to see a change history for BB FlashBack.
 
Welcome
Guest
BB FlashBack